The 2025 Shantui Customer Care Event ended perfectly! In this midsummer, the Shantui Care Group takes the theme of "Shantui Service, Car Worry-free Use" and faces the continuous high temperature weather, and goes deep into various construction conditions such as mines, coal yards, landfills, etc. to conduct detailed inspections on air conditioners, radiators and other parts of equipment such as bulldozers, electric loaders, fuel loaders, excavators, etc. to bring comfort and peace of mind to customers.
The 2025 Summer Care Tour visited the construction sites in 31 provinces across the country, with a total visit of 984, a total mileage of 57,358km, 183 problems were solved for customers, and 45 customer suggestions were collected.
At the same time, this event is also promoted through various platforms such as Shantui official website, WeChat official account, Douyin, and Toutiao, so that more customers can further approach Shantui and understand the latest developments of Shantui services.
The content of this visit covers multiple aspects such as machine inspection, customer maintenance, accessories promotion, and machine purchase demand collection. It not only brings care to customers in the hot summer, but also lays a solid foundation for sales and promotes the in-depth integration of sales and service integration. It allows customers to feel the caring care of Shantui Service, and at the same time, it also wins the trust and praise of customers!
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